Senior Assistant Manager, Ambulatory Operations
National University Health System
- Singapore
- Permanent
- Full-time
- Ensure that the system and processes are in accordance to the SOP to create a positive experience for patients along the continuum of care.
- Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.
- Ensure that the workflows for new and existing services are reviewed, optimised and streamlined in accordance to MOH and any relevant agencies licensing requirement.
- Responsible for the new outpatient digital systems roll out and change management
- Work with stakeholders to optimise outpatient journey with digitisation in outpatient clinics
- Involve in development plans and expansion of outpatient IT systems through coordination with stakeholders for outpatient service standards
- Support projects and/or role development for outpatient services through procurement planning and management.
- Bachelor degree in any discipline
- Minimum 3 years' work experience in healthcare industry
- Outpatient operations, Healthcare projects implementation or healthcare procurement experience will be advantageous
- Analytical, quantitative with strong communication skills (written and verbal)
- Ability to track multiple project timeline and outcomes meticulously
- Proficient in Microsoft Word / Excel / Powerpoint
- Team player, able to work with multiple stakeholders in achieving common goal