AVP, Team Lead, Know Your Customer (Customer Onboarding & CDD Review- SME CORE Team), IBG COO Office, Institutional Banking Group

DBS Bank

  • Singapore
  • Temporary
  • Full-time
  • 1 month ago
Business FunctionCorporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.The position is part of the Anti-Money Laundering / Know Your Customer (“AML/KYC”) – Customer Onboarding and Review (“CORE”) team within the COO Office in IBG. The CORE team is a centralized specialist team established to scale independent, quality and effective management of money laundering / terrorist financing risks during onboarding and Customer Due Diligence (“CDD”) reviews.Responsibilities
  • To manage a team of 5 to 7 KYC Analysts
  • To deliver prompt onboarding of New-to-Bank prospects and timely completion of CDD reviews of existing customers
  • To actively manage the team by providing guidance on risk assessments, exercise risk calls where appropriate and manage the workload of the team, and handle escalations expeditiously
  • To track and monitor progress of the cases and guide the KYC Analysts in completing the cases promptly
  • To actively engage and work with stakeholders for stronger partnership
  • To coach the KYC Analysts for performance and development purposes
  • To actively identify areas for improvement for better operational efficiency and AML effectiveness, and suggest viable solutions
Requirements
  • A degree holder
  • Minimum 7 years of AML/KYC experience, preferably in institutional banking. ACAMS or ICA professional certification is a plus.
  • Good supervisory skills
  • Good interpersonal skills. Able to communicate with internal and external business partners, and work with stakeholders across different functions and levels
  • Clear and concise written and verbal communication skills
  • Ability to multitask and manage a high number of priorities in a fast-paced environment
  • Ability to be client-centric while balancing risk and controls
  • Ability and interest in coaching and developing people, identifying and retaining talent
  • Ability and interest in process/workflow improvements
Apply nowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

DBS Bank