General Manager | The Lo & Behold Group

The Lo & Behold Group

Singapore
Permanent
Full-time

2 months ago

MAKING SINGAPORE A MORE LOVABLE PLACEThe Lo & Behold Group is a hospitality company that creates, owns and operates a series of timeless, thought-provoking concepts, each with a unique story and a distinct perspective on the cultural-culinary landscape.Our multi-award-winning properties currently include OverEasy, Tanjong Beach Club, The Coconut Club, Claudine, Odette, The Warehouse Hotel and Po, Esora, Le Bon Funk, & Fico. While each has a personality of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to creating awesome experiences for all who walk through our doors - employees, partners and customers alike.While we are an established company with a proven track record, we remain young at heart and maintain a strong entrepreneurial spirit that constantly challenges the status quo as we continue to expand. We believe that our people are our greatest asset and consistently invest in training and upgrading our team to realise their full potential.As a General Manager of The Lo and Behold Group, you will lead and own the business and people outcomes of a venue within the group.Key areas of responsibilities - include but are not limited to:General Management

Drive the overall operational and business performance
Develop clear team structures with specific Areas of Responsibility (AOR) and Directly Responsible Individual (DRI) mapping
Work with the Board to develop goals (commercial and non-commercial) for the venue with clear Objectives and Key Results (OKRs)
Lead the teams to achieve the OKRs set out for the venue
Set and communicate clear operating standards
Ensure that the teams execute based on these operating standards
Ensures team alignment with the venue's and group's mission and values
Ensure quality, operating, and hygiene standards are met
Monitor venue adherence to all licensing laws regarding the service of food and beverage, public and employee safety while in compliance with local food safety standards

Talent & Financial Management

Drive the annual planning and budgeting process and ensure that the budget is achieved
Own the overall Profit and Loss statement of the venue
Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools
Conceptualizing staff development plans according to the needs of the business
Determine staffing requirements, interview, hire, and train new employees, or oversee the administrative processes
Implementing training strategies for the venue with the support of the Talent Team
Work with the Talent Team regarding employee movements and performance feedback

Benefits

Monthly Sales Incentive
Employee Dining Discounts across the Group
Medical and Insurance Coverage
Celebrating Milestones

“GREAT VENUES BRING PEOPLE TOGETHER AND BRING OUT THE BEST OF A CITY - ITS PEOPLE, THEIR PURPOSE AND PLACES.”@instagram.com/tlbg.openarms267 Beach Rd, Singapore, Singapore, 199545

The Lo & Behold Group

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