
Senior Trust Manager - Trust Services
- Singapore
- Permanent
- Full-time
- Competitive salary
- This role is Singapore based but we are hybrid - please check specifics during the process
- Flexible working hours
- Private Pension Plan
- Support the local Head of Trust Services (Private Clients) in his/her overall duties, including but not limited to, overseeing the daily client administration, operational aspects, ongoing regulatory and compliance oversight, business development efforts, and motivating the team.
- To support and mentor the Trust Services team including assisting with ongoing client responsibilities, in addition to supporting with the management of the Group.
- Guide, motivate and oversee the Trust officers and managers to ensure excellence in client delivery, within agreed timelines whilst esteeming appropriate risk mitigation.
- Support and ensure performance targets of the Private Clients team are on track and motivating.
- To manage the day-to-day administration of the Private Client team specifically covering a varied and complex portfolio of trust structures, and to maintain a wide knowledge and understanding of trust and corporate administration generally, to include money laundering, compliance and relevant legislation.
- Acquire a thorough understanding of the structures used by clients and the reasons for so doing.
- Act as Director and/or bank account signatory for Private Clients client companies
- Act as Resident Manager for Ocorian Singapore Trust Company
- Act as Data Protection Officer (DPO) for investment holding companies underlying Trust structures where appropriate.
- Foster close working relationships with other service and support lines in the local office and Group.
- To ensure absolute compliance with KYC procedures whilst maintaining knowledge of the client business and operational workloads.
- Work closely with Business Development and Subject-Matter-Experts (SMEs) with the on-boarding of new business within the Group.
- To ensure prompt billing and cash collection are carried out effectively and in a timely manner.
- Any other such duties that would be reasonably required for this role.
- An enhanced level of technical knowledge to include more complex areas of trust services, investments, accounting and tax legislation and regulation. This includes Discretionary trust, Reserved Power Trust, Revocable/Irrevocable Trust, Private Trust Company (PTC), etc.
- Relevant professional qualification (ACCA, ICSA or STEP preferred) together with a minimum of eight years relevant experience in the trust industry.
- 3-5 years of experience in management level or managing teams.
- Excellent organisational and client management skills, together with full knowledge of current company and trust legislation, and the local regulatory environment. This includes a high level of awareness of risk factors and compliance procedures.
- Professional manner with the ability to relate to persons at all levels, and to identify client's needs, responding to these quickly and effectively.
- Excellent people management skills to include high level of integrity, excellent written and oral communication skills, and the ability to multi-task.
- Good organisational and people management skills, together with a thorough understanding of client issues within the Group.
- Self-motivation and proactive skills, coupled with good interpersonal and communication skills essential to maintain and develop strong relationships with existing and potential clients.
- Good interpersonal skills, with flexibility to attend after-hours functions where relevant.
- Thorough knowledge and understanding of Ocorian's strategy, procedures and policies, compliance and technical issues to enable you to act as role model for peer group and junior staff.
- Ability to communicate in Mandarin with Chinese-speaking clients
- We are CLIENT CENTRIC - Clients are at the centre of our world, and we're committed to providing expertise and specialist solutions to meet their most complex challenges.
- We are AMBITIOUS - We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
- We are AGILE - We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
- We are COLLABORATIVE - With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
- We are ETHICAL - We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.