Splunk engineer

• Implement and enable applications for Splunk APM (Application Performance Monitoring), RUM (Real User Monitoring), and Synthetic monitoring.
• Onboard new applications and services to the Splunk monitoring platforms, APM, RUM, and Synthetic.
• Maintain Splunk Observability tools including Infrastructure Monitoring
• Continuously tune and optimize alert rules to reduce false positives/negatives and improve incident detection.
• Coordinate with the Operations team for patching and upgrading of Splunk agents across environments.
• Proactively monitor hosts, applications, and infrastructure components to detect and resolve issues early.
• Create and fine-tune dashboards to provide actionable insights and visibility into system and application health.
• Configure and manage paging and alerting duties to ensure timely responses to incidents.
• Collaborate with cross-functional teams to improve monitoring coverage and effectiveness.
• Organize and lead bi-monthly operational meetings related to Splunk and monitoring activities.
• Manage Business As Usual (BAU) tasks along with continuous enhancements to the monitoring solutions.
• Develop, maintain, and update documentation, including Standard Operating Procedures (SOPs) and knowledge base articles.

ITCAN