Director Working Capital Product Management
Standard Chartered
- Singapore
- Permanent
- Full-time
- Articulate the product vision to all stakeholders including CC, TB and broader CIB team both in group and countries.
- Develop a Working Capital commercialization plan which integrates product positioning with client value propositions
- Drive SCB’s profile in the market as a thought leader for Trade and Working Capital
- The launch of sustainable finance offerings
- S2B Loans (digital customer journey)
- Product solutions for the New Economy, B2B Marketplace and Services sector etc.
- Responsible for driving business momentum for working capital suite of products (Short Term Loans, Overdrafts and SRL) across the Bank’s network
- Drive product and process improvements arising from new trends and technology, competitor offerings or regulatory updates
- Maintaining close alignment through regular contact with in-country stakeholders to develop product strategies to drive new client acquisition and utilization from existing clients
- Lead the deep-dives into industry propositions by providing product insights and leveraging client insights from Working Capital metrics
- Ensure financial performance discipline by performing monthly financial review of metrics. Upon review, engage with stakeholders across product, sales, RMs, Finance to investigate root cause of negative variances to revenue or Return on Risk Weighted Assets (RoRWA) and ensure remediation.
- Leads process design work with Operations, Technology and other function partners with the aim of translating process optimization to bottom line cost control with a high degree of reliability.
- Actively mitigates identified business pain points, by evaluating pragmatic solutions that have wide applicability and have potential for replication for the countries/markets e.g. deliver processing system enhancements to for new product offerings
- Ensure the provision of ongoing training and development of people to ensure that network partners have adequate understanding of Working Capital solutions to drive business momentum while remaining risk-aware.
- Create a training roadmap for Working Capital for TB Sales, RMs, and TB product teams focusing on new deliverables such as Sustainable Finance offerings.
- Identify and mitigate operational, credit, regulatory, legal, fraud and risks in Working Capital product suite through thorough understanding of Compliance, AML. Credit, Operational, Legal, and FCC risk and applies appropriate risk mitigation processes.
- Constant engagement with Risk Framework Owners (RFOs) to improve and implement the product risk parameters end-to-end, including ensuring development and rollout of necessary system enhancements and operational process notes.
- Ensure familiarity with operational risk systems to log and track Material Risk Events, Near-losses etc.
- Ensure appropriate governance is in place for Working Capital Products and work with relevant stakeholders to ensure the product complies with all process and policy guidelines. This includes being responsible for all product risks within the product management discipline globally for Working Capital products.
- Ensures compliance with relevant policies, processes and regulations and lead discussions with risk owners/ audit counterparts
- Builds deep and comprehensive knowledge of regulations and initiatives that may impact Working Capital product suite to stay ahead of the regulatory change and how it affects the product lifecycle including upcoming Basel IV changes.
- Develop and conduct regular self-reviews of the Working Capital offerings to ensure a “fit for purpose” proposition
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Operations
- Technology
- Product Managers
- Sales
- Risk Framework Owners
- Digital Channels and Data Analytics
- Embed Here for good and Group’s brand and values in Transaction Banking. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
- 10+ years experience from banking/consulting industry preferably in Transaction Banking
- Product management, development and commercialization is a must
- Risk Management (Financial and non-financial) good to have
- Product management, development and commercialization
- Sustainable Finance
- Risk Management (Financial and non-financial)
- Business Process Management
- System Technology and Integration
- Data Analysis and Validation
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.