Supervisor
Adidas
- Singapore
- Permanent
- Full-time
- Providing Support and feedback to retail professionals.
- Passionately inspiring consumer loyalty to the brand through direct/indirect active selling.
- Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success.
- Manage and supervise the staff in the stores to achieve sales target.
- Lead the store personnel to implement and adhere to the retail management standards to level of excellence.
- Maintain an effective stock management system to maximize sales and profitability and minimize shrinkage.
- Implement seasonal/quarterly merchandise launch and in-store marketing promotion.
- Share your customer service experience and train selected team members to fine-tune their service skills.
- Be a resource for Retail Professionals in dealing with complex customer service situations and lead store personnel to consistently deliver excellent customer service by ensuring a good management presence on the selling floor always.
- Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers.
- Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable).
- Execute and maintain established Visual Merchandising and In-Store Communication standards.
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor.
- Conduct stock check and manage fitting room or stock room.
- Complete cash register transactions quickly and accurately.
- To keep the store environment clean, neat and tidy.
- To replenish merchandise, conduct stock check and manage fitting room or stock room.
- Minimize loss in both, the stockroom and the sales floor.
- Perform all store operations in a safe, effective and efficient manner.
- Make yourself available to support other team members when needed.
- Complete all applicable training programs and effectively apply the learning on the job.
- Seek coaching and learning opportunities to continually improve your performance.