Medical Laboratory Technologist

• Perform and supervision of blood collection and dispatch properly labeled specimens to the laboratory in accordance with laboratory protocols and standard universal precautions
• Navigate the hospital system to perform specimen collection according to tests ordered
• Navigate Laboratory Information System to perform functions such as order entry (only if required), sample receipt, result query and result entry.
• Collaborate with all relevant stakeholders (ie Lab, Nursing, Clinicians, admin) to improve workflow and processes of the section.
• Perform laboratory test or POCT if assigned. Perform all procedures in accordance with laboratory protocols. Alert appropriate personnel of critical values with relevant documentation
• Perform quality control procedures, interpret and review of QC results when necessary. Implement corrective actions and investigations as required.
• Undertake preventive maintenance on laboratory instrumentation and safety equipment. Notify appropriate personnel when these instruments malfunction.
• Oversee and management of lab supplies inventory.
• Report any adverse incidents to senior member of staff. Assist in the investigation and documentation of adverse incidents.
• Handle customers' query, concern and feedback professionally. Assist with investigation and documentation of feedback as required.
• Perform shift duties as required.
• Keep current with new advancements in area of assignment.
• Comply with good laboratory practice as set out by the laboratory Accreditation Programme of the College of American Pathologist and Singapore regulatory agencies.
• Comply with all requirements of the Laboratory Safety Manual
• Comply to DLM Workplace Etiquette in line with NUHS Core Values.
• Promptly carry out instruction(s) of senior staff with regards to work procedures and duties.
• Conduct in-service education and continuing education classes.
• Assist with planning of staff roster as required.
• Coach/ train trainees and new staff if assigned.
• Assist RO in monitoring of staff performance and identify their training needs.
• Conduct staff total performance management reports for the team.
• Monitor and track all quality assurance activities under the area of purview.

• Improve, identify and implement changes in the work process of the phlebotomy service
• Undertake back-up procedures in the event of emergencies such as downtime.
• Participate in evaluation and procurement of laboratory supplies when required.
• Participate in routine laboratory administrative work such as filling, processing of deliver order, invoices etc.
• Any other duties as assigned by RO and/or Section Leader.
• Drafting and updating laboratory protocols when required.
• Participate and contribute to project teams and department meetings.
• Liaison with LIS (laboratory information system) team for IT related issues and work plan
• Assist with the preparation of annual workplan.

• At least 5 years of experience in performing venepuncture for blood specimens' collection and 3 years of clinical laboratory experience.
• At least 3 years of experience in supervising a team.
• Practical knowledge of hospital operations.
• Good general health and no colour blindness.
• Basic computer literacy in proficiency in laboratory information system.
• Service oriented and customer focused.
• Good communication and interpersonal skills.
• Proactive with good leadership skills.
• Ability to multi-task and prioritise workload as part of a team.
• Coaching skills.
• Strong time management, adaptability and problem-solving skills, able to work in a fast-paced environment independently

National University Health System