Infra Engr, Infra Arch & Svc Mgt

Singtel

Singapore
Permanent
Full-time

2 months ago

Singapore, SingaporeCompany: Singtel GroupNCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.As a Infra Engineer, the broad area of your job responsibilities will cover the following:

Responsible for the Operational Management of virtualization systems.
Work closely with Team Leader to meet system delivery milestones
Proactive monitoring of VMware systems and its health status for customer infrastructure
Engage with back-line support and/or with vendor's support to diagnose and rectify technical problems.
Periodic review of implementation plans for best practices.
Make recommendations in line with the customer requirements
Bring different business divisions together for the common objectives
Address technical and business hurdles
Managing customer SLA's for the VMware technical issues.
Maintenance of supported security updates to comply within the infra.
Maintenance of supported product versions for customer infra.
Documentation support (Design updates)
Support system ticket closure with right explanations using customer provided tools.
Time management and accountability.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel

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