Product Management Intern - Beauty Advisors Conversational Commerce (BACC)

Downtown Core, Singapore
Training
Full-time

29 days ago

L'Oréal is the world's largest and most profitable beauty company. Present in over 150 countries, L'Oréal has catered to all forms of beauty in the world for over 100 years and has built an unrivalled portfolio of more than 35international,diverse and complementary brands including L'Oréal Paris, Garnier, Maybelline New York, Nyx Professional Makeup, IT Cosmetics, Lancôme, Kiehl's, Urban Decay, Shu Uemura, Giorgio Armani, Yves Saint Laurent Beauté, Ralph Lauren, Diesel, Biotherm, Clarisonic, Kérastase, L'Oréal Professional, Matrix, Vichy, and La Roche-Posay.For more than a century, L'Oréal has devoted itself solely to one business: beauty. The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires.Our business is energetic and vibrant, underpinned by strong ethical principles and our belief that financial performance and responsible business go hand-in-hand. We are driven each day by our six founding values - Passion, Innovation, Entrepreneurial Spirit, Open-mindedness, Quest for Excellence and Responsibility.The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization.By incorporating digital into everything that we do, we are creating a better relationship with our consumers.When beauty and tech collide, the impossible can happen! In our journey, we are looking for talented individuals who can lead us on this mission.Would you like to be a part of our Beautiful Circle and start this crazy, beautiful adventure?Job DescriptionProduct Management Intern - Social Commerce & Retail AnalyticsProject Name: BACC Product ManagementProject Description:The intern will assist in various BACC (Beauty Advisor Conversational Commerce) product management activities.Key responsibilities include refreshing the BACC playbook-which guides teams across 8 markets and 10+ brandson leveraging social commerce to engage consumers-analyzing current user journeys to identify areas for user experience improvement, conducting industry benchmarking to gather inspiration and new ideas, and supporting the product management team in shipping new features and enhancements for the BACC platform.Project Deliverables:

Updated BACC playbook, including the latest user journeys for 6 social media channels
Benchmarking studies and recommendations for improving the BACC retail analytics dashboard
Support in building new capabilities for BACC by working on new features: understanding business problems, proposing solutions, writing functional specifications, and participating in feature launches

Learning Outcomes:

First-hand experience in product management, acting as a bridge between business, engineering, and design teams
Opportunity to ideate, design, and ship features and enhancements that impact beauty advisors and consumers
Exposure to retail analytics, user experience optimization, and the latest industry trends in social commerce

Field of Study:Preferred: Computer Science, Information Systems, Business Analytics, Business, or EconomicsSkills Required:

Passion for retail, e-commerce, and product management
Empathy for users and beauty advisors; ability to observe industry trends and propose new ideas
Strong communication, analytical, logical thinking, and problem-solving skills

Application InstructionsPlease apply for this position by submitting your text CV using InternSG or send me an email atKindly note that only shortlisted candidates will be notified.

InternSG

Apply Now