
AKA Commercial Operations Leader – PCS
- Central Region, Singapore
- Permanent
- Full-time
- Partner with LCT Commercial and Operations teams to achieve order targets and optimize business outcomes.
- Closely support the AKA PCS Leader on Commercial Operations.
- Lead operational execution and forecasting through robust operating mechanisms.
- Deliver actionable analytics to support weekly, monthly, and quarterly performance.
- Drive ITO (Inquiry to Order) process alignment across ASEAN, Australia, and New Zealand.
- Lead wing-to-wing commercial excellence initiatives and simplification efforts across AKA.
- Provide analytical measures of commercial operation rigor (i.e. funnel size, commitments, weekly pacing & etc.) and provide key insights to the AKA leadership team.
- Develop efficient measures/ tools and drive commercial rigor (PBI, SFDC) across AKA. * Lead deployment and enhancement of commercial tools (SFDC, Apttus).- Liaise with LCT commercial & operation team and lead project management of the deployment of new tools. Work with LCT teams to identify challenges and drive consistent solutions across AKA zone.
- Manage commercial tools (SFDC) governance – account, segment, and other commercial operation structures. * Implement key policies and drive process improvements across LCTs.
- Facilitate best practice sharing and support LCT teams with structural and policy guidance.
- Closely work with the Business Performance & Insights team to drive digital platform usage and standard work across the zone.
- Bachelor’s degree in Business, Finance, or related field.
- Minimum 10 years of experience in commercial operations, finance, or business strategy.
- Strong analytical and problem-solving skills with a track record of driving operational improvements.
- Excellent communication and stakeholder management skills across diverse teams and levels.
- Demonstrated leadership and organizational capabilities.
- High integrity and professionalism.
- Confident and assertive with strong influencing skills.
- Experience in global business environments and cross-functional collaboration.
- Fluent in English (spoken and written).
- Adaptable to change and comfortable working in ambiguous situations.