Salesforce Project Manager
EBC Group
- Central Region, Singapore
- Permanent
- Full-time
- Administer and configure Salesforce to meet business requirements.
- Customize and Optimize Salesforce features to enhance user experience and efficiency.
- Implement and manage Salesforce integrations with other systems.
- Collaborate with stakeholders to gather and understand business requirements.
- Analyze and document functional and technical specifications for Salesforce enhancements.
- Develop and maintain the Salesforce product roadmap.
- Define and execute the strategic vision for Salesforce to align with organization goals.
- Work closely with Sales, Marketing, Customer Support, and IT teams to ensure Salesforce meets departmental needs.
- Collaborate with developers and administrators to implement solutions.
- Provide training to users on Salesforce features and best practices.
- Act as a point of contact for user support, addressing issues and ensuring optimal system usage.
- Manage Salesforce releases, ensuring smooth deployment and communication.
- Stay informed about Salesforce updates and assess their impact on the Organization.
- Oversee data quality and integrity within Salesforce.
- Implement and enforce security policies and access controls.
- Develop and maintain reports and dashboards to provide insights into Salesforce data.
- Leverage Salesforce Analytics for data-driven decision-making.