Associate, Securities & Fiduciary Services Operations (SFSO) _Corporate Action/ Income Processing, Institutional Banking Group Operations, Technology and Operations
DBS Bank
- Singapore
- Permanent
- Full-time
- Timeliness – To ensure that all Corporate Announcements & processing are done within 24 hours of receipt of announcements or proceeds
- Accuracy – To ensure at least 99% accuracy
- Responsive – To ensure that all clients queries are responded to within 24 hours of receipt of query or if not to provide interim reply and to follow with a response within 3 days
- Risk - To ensure that there are no critical audit findings / issues and to escalate any immediate and time critical issues to higher authorities
- People - To participate in staff surveys, attend training when nominated and be crossed trained in other areas of work within the section or across sections in order to become a well-trained leave cover. To be a good team player.
- Check and ensure that all corporate action events are processed correctly and promptly
- Ensure prompt notification to clients on voluntary corporate action events such as rights, dividend with options, expiry of warrants, redemption, etc.
- Check that clients’ instructions are executed accordingly
- Ensure that clients’ entitlements are protected
- Handle clients’ enquiries and provide timely responses
- Maintain high standard of service quality
- Perform a dual maker/checker role
- Degree holder with minimum 2-5 years’ working experience in Corporate Actions
- Knowledge of SWIFT
- Proficient in Microsoft
- Responsive, detailed and strive for accuracy
- Good communication skills and a good team player