Access Management - IT Support Analyst

UBS

Singapore
Permanent
Part-time

12 days ago

Business DivisionsGroup FunctionsYour roleDo you have a knack for technology, always interested in improving existing processes? Are you at your best when supporting others? Are you passionate about IT process automation using the cutting edge tooling platforms through machine learning? We're looking for someone like that to help us:

manage support and monitoring of the banks critical Access Management solutions, synchronization/provisioning workflows and infrastructure components through the complete IPM lifecycle
analyze recurring failures and events as part of Continuous Service Improvement and eliminate top demands using cutting edge RPA & AI tools
work collaboratively with internal/external teams, always focusing on the best approach for the bank
managing knowledge articles in the knowledge management repository
coordinate with different internal teams and/or external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, data Centre maintenance, special event days

Function CategoryInformation Technology (IT)Join usAt UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?Contact DetailsUBS Business Solutions SA
UBS RecruitingYour teamYou'll be working as part of the Security department within Technology Services. Within Security, you'll be part of a global Access Management team and responsible for all aspects of production support. The team provides 24x7 support with a follow the sun operating model. Some shift work is to be expected.Your expertise

minimum of 5 years of experience in Access Management/ Security IT (eg, Sun/Oracle IDM, Sailpoint)
sound understanding of Unix, Windows & Database queries
knowledge of web and application servers (Apache/IIS/Tomcat/WebSphere)
ability to work under pressure and manage multiple, concurrent / conflicting priorities
automation/ application development experience, understanding of Agile or any other SDLC methodology would be advantageous
good understanding of ITIL Service Operations process such as Incident Management, Request fulfilment, Problem Management
preferable tools knowledge: Putty, TOAD
preference would be given to candidate who has also worked on Sun/Oracle IDM, Sailpoint, Splunk, Omada, AppDynamics, IPSoft

About usUBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..We have a presence in all major financial centers in more than 50 countries.How we hireThis role requires an assessment on application. Learn more about how we hire: www.ubs.com/global/en/careers/experienced-professionals.html

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