A. PRINCIPAL RESPONSIBILITIESProvide administrative and operational support to the Tiered Weight Management Programmes in Clinical Services Department in the following capacity.
Programme Management
Work with Execs in Clinical Services to coordinate and manage programme dates, venues, logistics, set-up and programme flow with external and internal stakeholders.
Provide support in the programme to external and internal stakeholders.
Engage participants to offer programme information and to confirm their participation.
Responsible for the follow through of recruitment of patients who are eligible for targeted health promotion programmes.
Programme Operations
Manage logistics and set up for physical and virtual sessions.
Facilitate TWM programme runs (e.g. goal setting, promote lifestyle changes, maintain WhatsApp chats for each run)
Required to travel across clinics.
Required to work on Thursday evenings/Saturday mornings, as and when there is a TWM session with participants or any outreach events.
Data Management and Analytics
Assist in managing confidential patient data and information.
Collate and update of data for reporting purposes.
Coordination of Meetings
Coordinate programme meetings when required.
Procurement, Purchase Requisition & Payments
Process requests for quotations and purchase requisitions.
Raise payment requests, which includes reimbursement claims for staff and payment to vendors.
Process refund claims.
Other Administrative Duties
Liaise with staff from other departments on administrative matters.
Attend to and follow up on tele or email communications related to the programme.
B. SECONDARY RESPONSIBILITIESAny other project duties assigned by Director, Deputy Directors/Assistant Directors/FP-Senior Consultant/Consultant of Clinical Services, where appropriate.