Logistics Service Officer

GKE Express Logistics Pte Ltd

Singapore
$2,800-3,500 per month
Permanent
Full-time

1 month ago

GKE Company OverviewGKE Corporation Limited 锦佳集团 (“GKE” and together with its subsidiaries, the “Group”) is a leading integrated warehousing and logistics solutions provider offering one-stop, end-to-end multi-modal supply chain management solutions and services, with strategic investments in the infrastructural materials and services business in China and the agriculture business in Singapore.Our Vision is to become a leading integrated logistics service provider in the region, offering efficient, reliable and quality warehousing and logistics support to the local and overseas market by leveraging on technology and operational excellence.Job DescriptionWe are on the lookout for a passionate individual who is eager to build a career in Logistics Service with a strong focus on customer service excellence. If you are ready to grow alongside a dynamic and supportive team, apply now and become part of the GKE family—where every team member matters.Execute daily customer orders and relay info to Operations teams.Perform accurate billing and timely data entry in systems.Handle customer calls and requests professionally.File or E-File documents once jobs are completed.Escalate customer complaints or urgent matters to Senior Logistics Service Officer / Executive and above.Support and guide assigned buddy where needed.Prepare reports as assigned by customers or supervisor.Extract information and verify contractor invoices when needed.Coordinate with external parties/contractors to ensure work follows instructions.Understand key customer needs and support SOP development.Support in preparing and sending quotations when tasked.Support the Lead with any other duties as required.Take on any extra tasks or projects assigned by Managers/Management as required.Key CompetenciesWell verse in handling and managing transportation, coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.Able to co-ordinate well with Singapore Customs on any related mattersMeticulous and experience in License/Bonded/DG clearance permit declarationsEnsures customer satisfaction through timely support and follow-upEnsures proper documentation and smooth execution of job ordersChecks order accuracy (quantity, SKU, batch, expiry, etc.), billing as wellEscalates matters promptly with suggested solutionsClear, concise, and professional in both verbal and written communicationCompetent in using iWMS / TMS / FMSJob RequirementsGCE ‘O’ Level and above or relevant education qualificationsEntry-level/no working experience are welcome to apply and training will be providedPossess knowledge of procedures and relevant systems to carry out daily jobs with easePossess good communication skills to ensure that customers and internal stakeholders understands the requests/requirementsStrong attention to detail, especially in document handling and order accuracyAble to multitask and handle pressure in a fast-paced environmentPositive, Good teamwork and problem-solving skillsCompany Benefits at a Glance:Daily Lunch ProvidedCompany Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)Medical and Dental benefitsAttractive Bonus Scheme (AWS, Special Bonus etc.)Application InstructionsPlease apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

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