Motor Surveyor
AIG
- Shenton Way, Singapore
- Permanent
- Full-time
- Conduct physical survey of accident vehicles on site
- Independently put up accurate damage assessment estimate
- Usage of computerized estimating software
- Provide automotive technical advice to team members.
- Monitor repair shop’s performance
- Ability to accurate write estimates for damages resulting from Fire, Theft, Flood and Collision losses.
- Ability to make accurate repair Vs replacement decisions during the estimating process.
- Ability to review demand and desk estimates.
- Strong computer skills necessary.
- Effective negotiations and communication skills.
- Ability to do extensive field work, transportation is a requirement.
- Ability to maintain accurate and complete records
- Maintain current knowledge of vehicle construction trends (advanced metals, electronics, refinishes, SRS, options etc.)
- Able to differentiate mechanical problems from accident-related problems.
- Knowledge of resources for recalls and safety bulletins.
- Knowledge of steering and suspension systems.
- Strong verbal, written communication, listening and negotiating skills
- Strong Customer Service and Complaint resolution skills
- Degree or Diploma in any discipline
- Diploma in Automobile Engineering will be an added advantage
- Some relevant experience as a Motor Assessor / Surveyor
- CGI Certification with sound automotive technical knowledge
- Possess own transport
- Good Team Player
- Able to make sound and decisive decisions under pressure.
- Effective negotiations and communication skills
- Good computer skills.