Digital Account Manager - Mobility

Chubb

  • Singapore
  • Permanent
  • Full-time
  • 17 days ago
Job Category: Client & Account ManagementJob Description:Main goal to support the maximization of revenue from Chubb's Digital Partnerships - by working together with Regional and Local counterparts to actively manage our partner portfolio.Strategic Planning & Partner Portfolio Management
  • Opportunity Identification: Proactively identify and evaluate potential digital partnership opportunities that align with corporate strategic goals.
  • Strategic Framework: Develop and refine the strategic framework for partnerships, ensuring alignment with overall business objectives.
  • Work together with Local counterparts to ensure key Digital Partnerships 1) have a growth plan in place, defining product roadmap, marketing campaigns, OKR/KPIs and other items as needed; and 2) are closely monitored for performance.
  • Develop trusted relationships with Local counterparts and Digital Partners across APAC to support the implementation of growth plans.
  • Serve as the key point of contact for all partner account management matters.
  • Forecast and track key account management metrics, such as quarterly sales targets.
Revenue Growth
  • Work together with Local counterparts, Product Managers, Data Analysts and Digital Marketing & Growth colleagues to drive revenue growth, with clear strategies for new products and existing proposition optimization.
  • KPI Development: Establish and monitor key performance indicators (KPIs) to assess the success of partnerships and initiatives.
Data Analysis: Conduct regular analysis of partnership performance data to derive insights and recommend adjustments for improved outcomes.Knowledge sharing, upscaling the organizationHelp to institutionalize knowledge from different Partnerships and countries across the organization, being known as the “go-to” person for best practices across Digital Partnership Account Management and Growth.Project ManagementImplementation Oversight: Lead the planning and execution of partnership initiatives, coordinating with internal teams such as marketing, product, and IT.Resource Management: Allocate resources effectively for partnership execution, ensuring optimal use of personnel and budget.Qualifications:Experience in digital platform such as e-wallet, consumer credit, digital banking, financial services or digital brokerStrong fundamentals in consumer marketing, marketing communications and/or advertising.Project management and collaboration skills across multiple function areas.Knowledge and/or experience in insurance industry is a plus.Motivated, independent and highly organised individualHigh attention to details, meticulous and able to work in an ambiguous environment with minimal supervision.Able to take lead and initiatives in a fast-paced environment.Able to articulate ideas and concepts

Chubb