Senior Officer, Account Maintenance, Channel Operations Center

UOB

  • Singapore
  • Permanent
  • Full-time
  • 1 month ago
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.About the DepartmentGroup Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.Job Responsibilities
  • Process Account Opening & Signature Maintenance for individual customers
  • Complete all requests with accuracy and within the agreed Service Level Agreement
  • Assist to handle enquiries/ escalation from local Branches, Business Units and Support Contact Centres
  • Assist to prepare and submit management / statistical reports
  • Ad hoc duties, as assigned
Job Requirements
  • Good Computer skills
  • Proficient in Microsoft Office
  • Able to work independently and in a team
  • A recognized degree, with 1 year relevant working experience
  • Open to entry level, job training provided
  • Open to contract role
Be a part of UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a difference.Apply nowStartPlease wait...

UOB