Business Development Executive / Manager

• Identify and approach potential clients within assigned territories or market segments

• Conduct cold calls and follow up on leads to secure appointments

• Prepare and present comprehensive service proposals and quotations

• Respond to tenders and requests for quotations within required timeframes

• Negotiate contract terms within company guidelines

• Conduct site surveys to assess client requirements

• Build and maintain positive relationships with prospective and existing clients

• Address client inquiries and concerns promptly and professionally

• Collaborate with operations team to ensure smooth service delivery

• Collect client feedback and communicate to relevant departments

• May require occasional evening or weekend work for client meetings

• Monitor market trends and competitor activities

• Identify new market opportunities and potential service offerings

• Gather intelligence on pricing trends and customer preferences

• Contribute to the development of sales strategies and approaches

• Maintain accurate records in the company’s system

• Prepare weekly and monthly sales activity reports

• Document client requirements and contract specifications

• Manage sales-related documentation and filing systems

• Track and report on sales pipeline and conversion rates

• Stay updated on industry developments and cleaning technologies

• Participate in sales training and professional development activities

• Contribute to team meetings and knowledge sharing

• Personally manage relationships with major clients and key accounts

• Develop account growth strategies for existing clients

• Oversee contract negotiations for agreements

• Resolve complex client issues and ensure service excellence

• Coordinate cross-departmental efforts for key accounts

• Contribute to the company's strategic planning process

• Provide regular reports to senior management on sales performance

• Analyse competitive landscape and provide strategic insights

• Collaborate with operations and finance on service delivery planning

• Represent the company at industry events and networking forums

• Lead, coach, and mentor business development executives

• Set and monitor individual and team performance targets

• Conduct regular performance reviews and provide constructive feedback

• Implement effective sales processes and methodologies

• Facilitate regular team meetings and training sessions

• Diploma or higher in Business, Marketing, Sales, or related field

• 1-3 years of experience in sales or business development roles

• 5+ years of experience in sales or business development roles for Managerial role, with at least 2+ years in a managerial or team leader capacity

• Strong understanding of contract terms and negotiation principles

• Proficient in Microsoft Office suite

• Fluent in English

• Valid driving license will be preferred

• Previous experience in B2B sales

• Familiarity with the cleaning industry, facility management or hospitality industry

• Experience with quotation preparation, submission and pitching

• Track record of achieving sales targets

• Self-motivation and results orientation

• Strong interpersonal, communication and presentation skills

• Ability to understand client needs and propose appropriate solutions

• Meticulous and strong time management skills

• Resilience and positive attitude in handling rejections

• Ability to work independently and as part of a team

• Excellent leadership and team development skills (Managerial role)

• Ability to interpret financial data and understand profit drivers (Managerial role)

Flintex Consulting