Account Executive

Singapore
Permanent
Full-time

2 months ago

Job Summary An Account Executive at IFF is responsible for driving profitable sales growth by identifying customer needs, building relationships, and coordinating sales activities. They work with a variety of internal teams and external clients to understand their business objectives and promote relevant IFF solutions. Key responsibilities include managing and executing account plans, monitoring market trends, and ensuring customer satisfaction.How you will contribute

Support in building knowledge of specific market, customer environment and specific customer activities, strategies, brands, markets, consumers via all available sources
Build relationships with customer decision makers/influencers by holding regular meetings
Develop understanding of customer decision making criteria

Timely and accurately document customer visits and insights * Communicate client supply chain objectives, processes, organization, scorecards to IFF Operations

Consult with customer service on key customer supply issues and agree on communication /implementation plan with support of line management for more complex issues/solutions
Propose optimal working capital management (payment terms agreements, monthly awareness of AR status and support/intervene when required) with support of line management
In collaboration with colleagues, understand customer regulatory requirements/changes and regularly inform Global Regulatory Assurance and IC&D
Identify and prospect customer opportunities and build Account Plans for allocated customer portfolio
Propose optimal sales channel and relevant service model for identified prospect/account/opportunity
Execute successfully against account plan giving early warning to any threats to deliver it
Qualify business opportunities with input from Innovation, Creation and Design(IC&D) and Cost to Serve guidelines with support of line manager

Promote bank/ product portfolio * Provide detailed project insight (Customer/Internal perspective) to the team in order to clearly define brief parameters and capture them in Project management system

Organize a formal commercial kick off and finalize action plan and timetable, and keep all relevant stakeholders updated
Evaluate on final submissions together with other team members
Generate proposal/price with approval of reporting manager, aligned with category margin guidelines or pricing officer
Prepare and coordinate presentation materials with support of line management and/or Marketing
Define and stage a submission presentation that maximizes IFF commercial advantage and resources
Actively contributes to winning projects

What you will need to be successful

Bachelor’s degree preferably in Business, Marketing, Sciences or Engineering
Experience in sales, sales service, product development, account planning or marketing preferably fragrance, cosmetics, FMCG, flavors, chemical or ingredients industries
Ability to understand basic financial concepts/processes (pricing/margin/forecasting)
Curiosity and passion with strong interests in sales, product development, consumers, and market understanding (Marketing/R&D/CI)
Basic fragrance knowledge and olfactive skills. Where applicable, basic understanding of skin science and biology.
Good communicator with negotiation and presentation skills
Self-driven with a track record for delivering results
Collaborative and demonstrated team player
Digital savvy with an ability to leverage online resources

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.Visit to learn more

International Flavors & Fragrances

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