Product Manager (SD-WAN)
Singtel
- Singapore
- Permanent
- Full-time
- Manage the product and corresponding lifecycle of Singtel’s Managed Services portfolio including managed WAN and SD-WAN solutions.
- Manage the product cost structure, cost optimization, roadmap, commercial model and product P&L.
- Manage the product policies, performance and streamline processes within Singtel. Ensure comprehensive documentation of processes and product specification.
- Work closely with all stakeholders to ensure product requirements are well supported and integrated into OSS and BSS systems.
- Provide business case analysis to support new services and customization of existing product offering to meet specific customer needs.
- Understand the market needs, keep abreast of technology developments/trends and competitive situation.
- Plan and develop new products, features, capabilities, product positioning, pricing, benchmarking against competitor to ensure product is relevant, competitive, and meeting market needs.
- Enable technologies and service delivery partners for Singtel Software Defined services, constructing a cost-effective end-to-end service for the enterprise customers.
- Enable sales team to upsell services to accelerate customers’ digital transformation efforts.
- Review and manage product terms and conditions, partner contract and agreement.
- Develop and execute marketing strategies including market segmentation and positioning.
- Degree in Business, Marketing, Computer Science or Engineering degree.
- Minimum 3 years of experience in product management or product development experience, at large enterprises or innovative start-ups.
- Experience in managed services, cloud-based services and/or customized managed services offering.
- Interest in developing service and initiatives that promote end-user experience through runbooks, automation and toolkit with stakeholders.
- Good written and verbal communications skills.
- Keen sense of technology developments, market trends, and needs of the enterprise business market.
- Have the drive, energy and commitment to succeed in winning in a competitive market environment.
- Demonstrable track record of success.