
Associate Director, Client Electronic Strategic Solutions
- Singapore
- Permanent
- Full-time
- Contribute to the overall eCommerce Sales business agenda to expand electronic distribution, grow volumes and accelerate digitisation across all client segments wherever possible.
- Contribute to the design of and support the delivery of a client-focused electronic distribution solution across flow asset classes such as FX, FXO, Rates, Credit and Commodities across all client segments
- Knowledge of and experience in dealing with clients on their electronic flows, has a client-focused approached to Sales, anticipates and satisfies client requirements
- Strong knowledge of electronic trading marketplace with particular focus on FX Cash especially in restricted markets, FX Forward/ Swaps & FXO on single dealer proprietary channels, APIs and multi dealer platforms/ ECNs
- Custody FX - Focus on capturing any securities related FX from custody or funds mandate originated by Securities Services and FM on electronic platforms including our single dealer platform
- 3rd party FX - Spearhead the growth of 3rd party FX & Passive Currency Overlay globally and directly contribute to the growth of the 3rd party FX franchise on the electronic platforms including our single dealer platforms.
- FX Options and Commodities - Adopt a client-led perspective in the solutioning and building out of our FX Options and Commodities electronic offering especially on our single dealer platform
- Good understanding of the core issues relevant to the electronic flow businesses, able to discuss market structure and practical issues relating to proprietary and multi dealer platforms, API feeds, STP as well as topical issues such as mandatory clearing, margin and regulatory reform
- Represent Sales to lead discussions with Trading and Product owners to design the right electronic product/ solution to enable connectivity with clients
- Awareness of market developments and business environment which our clients and the Bank operate
- Deep experience with handling client tier setups
- Client Analytics - Collaborate with the Client Analytics and Product teams to design and deliver a client performance monitoring tool for electronic flows on channels
- Always respond to requests in a timely and efficient manner.
- Collaborate with Trading, Product, COOs, Technology and Operations partners to achieve simplification of process and maximise STP as far as possible
- Take ownership of all aspects of service delivery to the client within Financial Markets including support functions such as operations.
- Work in collaboration with risk and control partners.
- Adherence to all relevant regulatory regimes.
- Drive a culture that has adherence to all Group policies and relevant legislation covering credit, operational, reputational risk among others
- Commitment to Group and Financial Markets Code of Conduct
- Timely completion of all mandatory e-learnings, attestations, compliance requirements
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Willingness to 'speak up' in the event of any realised or perceived breach of group conduct rules or laws by colleagues
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- MAS RNF prescribed responsibilities.
- Investor, BBD & Corporate Sales desk heads
- Macro Trading teams
- Financial Markets Product teams
- ITO, Finance, Control and risk functions
- Embed Here for good and Group's brand and values in daily behaviour
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
- Bachelor Degree in Banking or Finance
- 6+ years of experience in client facing strategic solution role with a focus on custody and 3rd party FX in restricted markets
- Strong knowledge of electronic trading marketplace with particular focus on FX Cash especially in restricted markets, FX Forward/ Swaps & FXO on single dealer proprietary channels, APIs and multi dealer platforms/ ECNs
- Licenses and certification: Relevant regulatory certificates
- Stakeholder management skills
- Strong communication skills
- Customer Behaviour and Preferences
- Knowledge of Product Line
- Sales Proposals and Presentations
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.