Shareholder Service/ Transfer Agency Manager

Apex Group

  • Singapore
  • Permanent
  • Full-time
  • 1 day ago
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youShareholder Service ManagerLocation : SingaporeDescriptionThe Shareholder Service Manager is responsible for the day to day administration of the fund allocated and will strive to be a one point contact to the Investment Manager and the Investors invested in the funds.Job specification
  • Train staff on processing Investor related transactions
  • Supervise and review tasks performed by staff, including: subscriptions and redemptions, AML compliance, Payments, and liaise with auditors to ensure timely completion of audits
  • Assist the Account Manager in setting up of new funds, including the review of PPM (Private Placement Memorandum), set up of the fund structure in the system (PAXUS), and assist clients in opening of bank accounts
  • Assist in maintaining internal controls as per SSAE 16 requirements
  • Assist in any ad hoc tasks being assigned by senior manager and managing director
  • Client relationship management and meeting deadlines
  • Ensure accurate and timely processing of shareholder trades
  • Ensure release of trade confirmations, contract notes and account statements by agreed deadline
  • Maintain of shareholder files and investor records
  • Review fund documents and review existing procedures
  • Review and follow up with shareholders on pending documentation
  • Assist with payments
  • Respond to any internal/external queries efficiently and effectively
  • Assist with fund and shareholder audit requests
  • Any other functions detailed by Service Level Agreement
Skills Required:
  • At least 3 years Senior Fund Analyst experience with alternative investment funds, having exposure Shareholder Services / Transfer Agency process
  • A University degree
  • Excellent verbal and written communication skills with English
  • Advanced Computer Skills
What you will get in return:· A genuinely unique opportunity to be part of an expanding large global business;· Competitive remuneration commensurate with skills and experience;· Training and development opportunitiesAdditional information:We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.For more information on our commitment to Corporate Social Responsibility (CSR) please“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Apex Group