
Senior Analyst, Manufacturing IT Systems (APAC)
- Singapore
- Permanent
- Full-time
- Lead the upgrade and optimization of IT systems across contract manufacturing partners, ensuring systems are scalable, secure, and aligned with global standards.
- Ensure business continuity by implementing preventive measures, redundancy systems, and efficient incident response protocols to avoid unplanned shutdowns of IT systems.
- Troubleshooting and resolution of Incidents withing manufacturing IT Infrastructure and Applications including the identification, documentation and correction of root cause
- System configuration and administration in compliance with Corporate IT standards
- Collaborate with cross-functional teams (Operations, Supply Chain, Engineering) to align IT initiatives with production needs and maintain cybersecurity best practices within the manufacturing environment.
- Monitor and provide off-hours support (during Singapore working hours) to ensure 24/7 coverage and minimize the risk of downtime at US and EU based sites for infrastructure and manufacturing automation systems, e.g. MES.
- Execute IT system testing to support enhancement or upgrades
- Provide technical and application support to other analysts or end-users as appropriate
- Maintenance of support tickets and project tasks in a timely manner in line with the relevant IT policies and procedures
- Maintain the effectiveness of the Quality system via adherence to applicable policies and procedures
- Adhere to Environmental, Health and Safety policies and procedures.
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field
- 5+ years of experience in IT systems management in a manufacturing or industrial environment
- Understanding of OT systems, industrial data collection, security considerations and risk management
- Strong knowledge of network infrastructure, industrial automation, and cybersecurity principles.
- Experience in working with business stakeholders and translating requirements into technical solutions
- Experience of working in a GxP Validated environment is desired.
- Excellent cross-cultural communication and project management skills.
- Ability to work independently from a remote location and provide global time-zone coverage.
- Ability to analyze complex issues and provide pragmatic solutions
- Excellent written and verbal communication skills
- Ability to work effectively in a team environment