Senior Associate, IT, Application Analyst - Flexcube needed
MUFG Investor Services
- Singapore
- Permanent
- Full-time
- Play a key role as part of a global support team covering the IT Core banking applications (Flexcube, SWIFT, MUFG Automated Payment System, FX All and MUFG FX),
- Provide Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU,
- Coordinate with vendor and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes,
- Document IT user procedures around IT Change Management & business user procedures while effectively supporting user training,
- Support Project Managers in ongoing initiatives related to the Core Banking Solutions.
- Interact with vendors of financial systems about technical issues and the coordination of enhancements.
- Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
- Development and enhancement of the platforms to increase automation and expand the utilization of features,
- Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution,
- Examinations and Audits - Respond to requirement from regulators and auditors to provide appropriate support for information requests.
- Knowledge of IaaS (e.g. Amazon Web Services (AWS), Microsoft Azure)
- Good working knowledge of Microsoft Windows Server environments, Linux, Java applications, Microsoft IIS, Apache Tomcat, Weblogic, SQL Server, Oracle DB.
- Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).
- 4+ years in a team responsible for providing analytical, technical support and administration of business banking applications,
- Exposure and understanding of Oracle DB, Oracle SQL, PL/SQL, Java experience,
- Advanced business process and business analysis knowledge as well as financial and business acumen skills.
- Working knowledge of applications, systems, and application architecture.
- Strong working knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards,
- Experience in creating test scripts and methodologies, as well as implementing and executing test scripts,
- Excellent technical writing/documentation and problem-solving skills,
- Exposure and understanding of Application/Database infrastructure setup and management.
- An understanding of banking environment to bridge business requirements and IT solutions.
- Experience with the rollout of new platform releases, engaging business users.
- ITIL certification.