
Day 2 Software Engineer - JAMK
- Singapore
- Permanent
- Full-time
- End-to-End Troubleshooting: Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
- Bug Fixing: Identify, analyze, and resolve coding bugs in a timely manner.
- App Configuration Management: Review and update app configurations to ensure optimal performance and compatibility.
- Integration Support: Assist in resolving integration issues with other systems and platforms.
- Customer Support: Provide technical support to customers and address their concerns effectively.
- Documentation: Maintain detailed documentation of issues, solutions, and best practices.
- Collaboration: Work closely with development, QA, and support teams to ensure seamless software operation
- Bachelor's degree in information technology, Computer Science, or a related field.
- Minimum of 2 years of of relevant professional working experience.
- Proven experience in software development and bug fixing.
- Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
- Familiarity with software configuration management and performance monitoring tools.
- Hands-on experience with modern technologies including Node.js, React, Kafka, Keycloak, MQTT, Microservices architecture, Docker, Kubernetes, Podman, MongoDB, and IBM MQ.
- Willingness to be on 24/7 standby support when required.
- Open to working overtime and in rotational or shift-based schedules as needed to support operational demands.