Regional Commercial Development Manager EA

British Council

East Region, Singapore
Contract
Full-time

13 days ago

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.Pay Band : 8Contract Type : Fixed Term Contract (2 Years)Location : SingaporeLocally Recruited:Applications are welcomed from candidates with a right to work in Singapore (for an employment purpose).Role PurposeThe purpose of this role is to develop the 2-3 year Regional Commercial plan, drawing together Global targets, market insights and market intelligence to agree priorities and focus and 3-5 year Regional Commercial Strategy supporting key decision-making and inform and drive market focussed activity. This role is ultimately responsible for overseeing the SM&OP framework in the region, assessing and monitoring quality of pipeline fill, commercial viability and sales forecasting.Main accountabilities:
Commercial Planning

Translates commercial strategy into detailed Commercial Plan (B2C and B2B).
Links to Regional Operations Manager to ensure future capacity to meet demand within surplus targets.
Works with Cluster/Country Commercial Managers and Global teams to assess requirements in Region and puts forward recommendations to RED and Cluster/Country Exam Directors
Put in place the Global Demand Planning framework for the Region & embeds consistent, effective Demand Planning practices integrated with Operations and adjacent supporting functions.
Pull together and validate the commercial picture and pipeline for the Region and develops an audience led cross portfolio Plan.

Market & Customer Intelligence

Draws together market research, Global Product strategies to develop priorities and focus to input into Region, Cluster/Country Commercial Strategy.
Oversees the B2C Demand Plan working with Marketing on pricing and performance.
Enables continuous improvement in the quality of product delivery.
Builds professional and personal networks with relevant stakeholders and key buyers across the region to ensure a clear understanding of their needs.
Shape detailed Regional commercial strategy with Marketing and Customer Services and reviews/reports on effectiveness of delivery.

Account & Stakeholder Management

Point of contact for global pricing and integration of Product/Service/ Solution developments into Regional Commercial Plan.

Analysis & Reporting

Monitors and tracks demand performance, customer experience and manages monthly reporting at Regional level and to Global.
Identifies reporting improvements to enhance efficiency.

Leadership & Management

Ensure right capability in place through succession planning and career coaching.
Identifies requirements and provides platforms for upskilling and knowledge /skills exchange between within cluster.
Enables a climate of constructive feedback and productive workplace performance.
Has a formal role in supporting the development of wider strategy within the region.
Pulls together and ensures delivery of robust Learning & Development Plan to develop Business Pursuit, Account Relationship Management skills to required standard.

Role Specific Knowledge and Experience:

Performing and managing the demand Planning processes, commercial viability and sales forecasting, business development and contract management.
Developing bids, costing and pricing for large scale opportunities including the tailoring of value propositions to meet market needs.
Market research and horizon scanning of sector.
Monitor Ministry changes which will impact on business and working with regulatory bodies.
Building and maintaining stakeholder relationships.
Evidence of the ability to use data and analysis to drive commercial decision-making and resource allocation for business benefit at centre, country and regional level.
Experience of implementing Sales, Marketing and Operational Planning processes across multiple geographies which result in accurate demand forecasting, optimal supply and efficiency benefits.
The ability to use data and analysis to support decision-making to optimise the mix of paper-based, computer-based and the use of technology solutions for remote testing.
Use market analysis and insight to develop business development strategies to support business growth as part of an integrated business planning process.

Role Specific Skills and Qualifications:

Relevant financial or commercial professional qualifications is desirable.
Degree in any subject requiring high degree of numeracy and analytical skills is desirable.

Closing Date for Application: 29th April 2024, 23:59 Singapore Time (GMT+08)A connected and trusted UK in a more connected and trusted world.Equality , Diversity, and Inclusion (EDI) StatementThe British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.The British Council is committed to safeguarding children, young people and adults who we work with.We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.If you have any problems with your application please emailPlease note: Applications to this role can only be considered when made through the Apply section of our careers website. Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

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