Executive/Senior Executive (Student Life), MSc Programmes Office
National University of Singapore
- Singapore
- Permanent
- Full-time
- Work with students, student leaders and student clubs to organize activities and programmes to promote interaction, build and strengthen the sense of community between student cohorts as well as with alumni
- Handle and provide support to students for programme-related matters (e.g. accommodation, well-being, etc.)
- Support Orientation programmes, welcome and end-of-semester events, and other programme events organized by the MSc Programmes Office
- Conduct programme-related administrative briefings for the students
- Provide general counselling and support services to students
- Collaborate with internal and external stakeholders (e.g. Career Services, Strategic Relations, Executive Education and other Programme Offices) on engagement opportunities for students
- Support in contributing to the social media outreach to current and prospective students, and alumni
- Deliver a super level of customer service and programme satisfaction to internal and external stakeholders
- Support SOP documentation, establish and streamline processes and systems
- Other duties as assigned by the Director, Academic Directors and Programme Office
- Bachelor degree from a reputable institution, with at least 2 years of relevant working experience, ideally in managing academic programmes or student life functions in tertiary institutions
- High level of written and oral communication skills
- Experienced, confident and effective working in cross-cultural settings
- Meticulous with an eye for detail and keen appreciation of good documentation
- Ability to manage multiple and competing tasks and deadlines well, and with a high degree of accuracy
- Team player with good combination of high intelligence, emotional and cultural quotient
- IT savvy, with good knowledge in Microsoft Office Applications