SME Operations Senior Executive (9 Month Contract)
- Singapore
- Contract
- Full-time
- Grow Relentlessly: Strive to become our best, most authentic selves.
- Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
- Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
- Focus on Impact: Create impact through bias for action and tangible results.
- Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
Accountable for day-to-day cash/transaction operations, reconciliation and its related KPIs - TAT, productivity and capacity
- Responsible for ensuring that the Operations team process and reconcile day-to-day transactions timely and accurately (including but not limited to, disbursal, repayments, refunds)
- Innovating and improving operational processes and flows as needs arise; including but not limited to automating operations.
- Streamline and standardize operations where applicable.
- Assist the Operations Manager to manage any operational risk, including taking remedy action, if required
- Implementing various initiatives for Singapore, with focus on the operational needs (e.g. maximizing features such Virtual Accounts and APIs with local bank(s) to enhance operational effectiveness)
- Leading and/or participating in multi-functional ad hoc projects / working groups, particularly those focused on improving operational efficiencies - may include automation, process change, process streamline etc.
- Partner and work with Finance, Compliance, Risk teams ensuring that we operate within and uphold the relevant regulation standards.
- Maintaining and supervising documentation of processes and decisions
- Cover any operational gaps as and when required.
- Any other ad hoc requests
- Minimum 3 years of experience in ledger management or accounting (preferably with added experience in process optimization)
- Meticulous and detail-oriented especially in checking and submitting data on spreadsheets.
- Able to see both the “larger picture” and the details
- Resilience and tenacity, not knocked down by difficult situations and times
- Independent worker who does not require excessive hand-holding
- Excited by enhancing operational efficiencies and productivity (e.g. do better, do faster, do less)
- Enjoy translating analysis results into actionable business recommendations
- Confident and clear at communicating complex ideas and information and collaborating across teams
- Keen to learn / “Growth mindset”
- Team player; puts the team ahead of self
- Willingness to constantly experiment and try new things
- Customer-centric mindset
- Strong stakeholder management skills
- Alignment to, and ability to demonstrate adherence to company values
- Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
- Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
- Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity