
192 – 002 IT Infrastructure Engineer (QA System)
ACP Computer Training & Consultancy
- Singapore
- Permanent
- Full-time
- Provide technical support for DevSecOps/Integrated Application Lifecycle Management (iALM) systems.
- Monitor, maintain, and optimize iALM applications in both production and non-production environments.
- Troubleshoot and resolve user incidents in line with SLAs.
- Create and refine DevSecOps workflows aligned to ALM processes.
- Set up and manage user accounts and profiles.
- Liaise with product IT support teams and vendors when necessary.
- Ensure seamless integration of iALM with other systems.
- Train users on workflows, new features, and best practices.
- Support content publishing, template creation, and system migrations.
- Recommend optimized processes for improved system performance.
- Maintain updated user guides and documentation on features and usage.
- Report on issue status and system resource utilization regularly.
- Degree/Diploma in Information Technology, Engineering, or related field.
- Proficiency in scripting for iALM applications, GitLab, Jira, Confluence, and DevSecOps tools.
- Good understanding of Software Development Lifecycle (SDLC) and QA processes.
- At least 2 years' experience in maintaining DevSecOps/ALM systems (Microfocus/OpenText experience is a plus).
- Strong analytical and problem-solving skills.
- Experience working in user-centric environments with focus on quality delivery.
- Ability to work independently under tight schedules, as well as collaborate within teams.
- Strong written and verbal communication skills.
- Strengthen the backbone of systems that enable secure, high-quality technology for the public.
- Collaborate with forward-thinking teams to deliver innovative solutions.
- Play a part in shaping efficient and reliable IT infrastructure that supports long-term digital transformation.