wellness/spa operations director - luxury hospitality
Randstad
- Singapore
- $9,000-13,000 per month
- Permanent
- Full-time
- Overseeing and driving day to day operations of the wellness, spa and fitness center, including but not limited to: operational strategies, facility and staff management, and ensuring daily efficiency and productivity
- Managing financials of the center, which entails the operational budget, expenses, financial reports and forecasts for profitability
- Being responsible for overall customer satisfaction, overseeing membership and sales to ensure that the brand is represented well
- Upholding and establishing high service and customer standards, ensuring consistency across the team in these aspects, to deliver best experience to customers
- 10+ years of experience in operational management roles in spa or wellness center, preferably in hospitality/hotels
- Keen passion in the health and wellness industry, with experience and knowledge with operational systems and financial budgeting
- Knowledge of the industry top standards and compliance in the health and wellness space
- Overseeing and driving day to day operations of the wellness, spa and fitness center, including but not limited to: operational strategies, facility and staff management, and ensuring daily efficiency and productivity
- Managing financials of the center, which entails the operational budget, expenses, financial reports and forecasts for profitability
- Being responsible for overall customer satisfaction, overseeing membership and sales to ensure that the brand is represented well
- Upholding and establishing high service and customer standards, ensuring consistency across the team in these aspects, to deliver best experience to customers
- 10+ years of experience in operational management roles in spa or wellness center, preferably in hospitality/hotels
- Keen passion in the health and wellness industry, with experience and knowledge with operational systems and financial budgeting
- Knowledge of the industry top standards and compliance in the health and wellness space