
Security Engr, Managed Cyber Dvc Svcs
- Singapore
- Permanent
- Full-time
- Incident Management: Respond to managed security technologies' fault alerts and/or customer escalation. This includes performing incident/problem escalation within SLA to internal technical teams or external product vendor until resolution.
- Troubleshooting: Provide support for security solutions, including troubleshooting product-specific technical issues within SLA and work with internal teams/external vendors to resolve technical issues.
- Patch Management: Plan and apply regular updates to mitigate vulnerabilities and maintain system compliance.
- Service and Change Requests: Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.
- System Monitoring: Continuously monitor security systems and perform regular health checks and tasks to ensure operational effectiveness.
- Collaboration: Work closely with IT and cybersecurity teams for reporting and to enhance security measures into ongoing operations.
- Proactive Measures: Stay current with the latest cybersecurity trends and implement proactive measures to improve security posture.
- Compliance: Ensure adherence to security standards and develop / update comprehensive documentation and guides.
- Bachelor's degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related field.
- 1-5 years of experience in IT or cybersecurity roles.
- Knowledge in AWS cloud native security tools and services such as AWS IAM, Firewall/WAF, GuardDuty, KMS etc.
- Practical working expertise with one or more of the following technologies Firewall (i.e FortiGate, Checkpoint, Palo Alto), Cyberark, Carbon Black, Tenable, Tripwire, ExtraHop, Symantec, Splunk etc.
- Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and Firewalls (e.g. Checkpoint, Fortigate, Palo Alto)
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Fresh graduates will also be considered if having relevant experiences or certifications.
- Due to government project sensitivity, we will only consider Singapore Citizen