
Fulfilment Operational Excellence Specialist - Warehouse, Regional Operations
- Singapore
- Permanent
- Full-time
- Analyse current warehouse fulfillment operations and processes across multiple warehouses across markets to identify inefficiencies and areas for improvement
- Develop and implement strategies to enhance warehouse productivity, including workflow optimisation, inventory management, and order fulfillment processes
- Lead continuous improvement projects to streamline operations, reduce costs, and improve overall efficiency while maintaining high standards of service
- Utilise data analytics and key performance indicators (KPIs) to monitor operational performance and identify opportunities for optimisation
- Collaborate closely with regional warehouse managers and be hands-on in implementing pragmatic improvement initiatives
- Develop best practices handbooks and Standard Operating Procedures (SOPs) to ensure consistency and efficiency in warehouse operations
- Codify best practices and ensure adherence across all warehouse locations within the Southeast markets
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field
- 5+ years of experience in warehouse operations management within the ecommerce industry, with a proven track record of driving operational improvements and cost savings
- Strong analytical skills with proficiency in data-driven decision-making
- Willingness to travel to Southeast Asian markets to implement initiatives with local teams
- Experience leading and executing projects focused on process optimisation, efficiency gains, and cost reduction across multiple locations
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across different teams to overcome implementation challenges
- Proactive and results-oriented with a strong ability to prioritize tasks and manage multiple projects simultaneously
- Detail-oriented with a focus on maintaining high standards of quality and accuracy
- Adaptability and flexibility to thrive in a dynamic and evolving environment