Retail Operations Executive (Tech Retail)

• Generate timely weekly/monthly reports for Traffic, Sales & Inventory.
• Track premium and voucher issuance on Event Portal to report findings for promotional campaigns.
• Monitor and review NSP & MSP results to report findings.
• Conduct operational audits to maintain premium brand image and operational SOPs.
• Participate in operational and service enhancements initiatives.
• Liaise and coordinate with franchisee and internal stakeholders on initiatives.
• Monitor and maintain sufficient stock levels for JBL range.
• Manage and maintain LFD and digital signage.
• Compile roster & coordinate new hire onboarding.
• Place orders for operational items (e.g., Screen Pro, Uniform, etc.).
• Provide administrative support and invoicing/billing matters including BQMS, Tradeshift, etc.
• Provide logistic and coordination support for Workshop, Events, Launches, Campaigns, etc.
• Take charge of store e-commerce (O2O) and other online/SES programs.
• Any other ad-hoc duties as assigned.

• Data collection (Excel): Able to collect, record, observe, monitor data. Able to assess the accuracy, validity, and integrity of the data.
• Coordination of work: Able to follow and comply with standard work processes.
• Meticulous: Able to check for work accuracy before submitting completed tasks.

• Good understanding of setting up, operating, and maintaining premium brand retail stores.
• Strong analytical skills and data-driven thinking.
• Familiarity with retail POS systems.
• Resourceful and meticulous.
• Able to work competently with Excel and PowerPoint.
• Demonstrable leadership and influencing skills.
• Able to adapt to a fast and dynamic work environment.

Adecco