TikTok Shop - Incubation Scaled Program Lead(E-commerce) - Thailand (Singapore Base)
- Singapore
- Permanent
- Full-time
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.Join us as we drive the future of e-commerce here at TikTok.Responsibilities:
- Oversee, plan, implement, and execute the "sellers incubation program" to cover seller journey from day 1 to further tier
- Focusing on the proper SOP mechanics initiation and implementing appropriate incubation strategy to uplift core competency of each seller's tier i.e., GMV, ADO, Operation excellence, etc.
- Collaborate with xFn i.e., category, marketing, camapign, product, data, etc. to drive seamless integration and support to ensure both internal workforce AM and external sellers have enough visibility, tools, dashboard and smooth handover once graduated from the program
- Drive the function through strategic initiation, execution, monitoring, measurement, and adjustment to align with company direction
- Experienced in new business unit setting, budget planning, SOP development, execution, and measurement
- Managing the day-to-day activities of the team.
- Motivating the team to achieve organizational goals.
- Empowering and coaching team members to uplift productivity whilst a healthy workload maintained
- Work closely with the management team and cross-functional to develop the new strategy to support the growth of the organization in the relevant area
- Experience and skills to manage 10+ team members
- Full responsibility for regular or ad-hoc tasks has been assignedQualifications:Minimum Qualifications
- Minimum Bachelor's Degree or above
- 5 years of experience in team management, incubation, or new business unit setup
- Proficient in English and Thai.
- Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.Preferred Qualifications:
- Direct experience in platform seller incubation is a plus.
- Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.