Supply Chain Coordinator
Stafflink
- Singapore
- $3,500-4,500 per month
- Temporary
- Full-time
Drive customer loyalty and achievement of supply chain KPI by delivering exceptional customer service
Support import and export processResponsibilities:
- Perform full sales/shipping job functions & responsibilities including calling, following up, checking, processing, shipping, coordinating and handling customers & inter-companies' orders, GTS/Credit Block, complaints & deliveries.
- Co-ordinate the packing, booking, collection/delivery & shipping of goods (land, sea, air, courier). Cross-check rates regularly before booking. (Including drop shipments).
- Display a customer-centric attitude and maintain strong customer relationships by close interaction with customer.
- Maintain updated Customer Price List within SAP system.
- Manage Master Data maintenance process to ensure effective order management.
- Handle customer complaints via Non-conformance Management (NCM) system Actively communicate status, investigation results, corrective actions to customer and ensure on time closure for non-product quality related complaints.
- Perform warehouse administration support - key in Goods Received Note & documents filing
- Co-ordinate with freight forwarders or LSP on the clearance of all import shipments.
- GR all incoming raw material, indirect material and all other item indent for the plant to complete the GR process (excluding office goods/car rental/Company Printer)
- Support to execute finish goods order and raw material for tolling vendors.
- Handle 3rd Party Warehouse (LSP) stock and STO transfer.
- Diploma or Degree
- 2-3 years in customer service / supply chain / sales / controlling
- Good knowledge of the business processes