Service Support Engineer (SLA)

Rohde & Schwarz

Loyang, Singapore
Permanent
Full-time

1 month ago

ContactYour Rohde & Schwarz recruiting team is looking forward to receiving your application.InfoVille / régionSingapore - Loyang (Singapour)Niveau débutantJeunes professionnel(le)sEmployment TypePlein temps, à durée indéterminéeRef. Number7384SharemoreThis role provides engineering services to customers.Your tasks

Delivers engineering services to customers effectively and on time
Monitors and maintains customers' system equipment and performance
Guides customers through use of equipment safely and effectively
Explains new features and suggests upgrades to customers
Builds close relationships with customers
Generates SLA reports and presents findings to management and customers
Able to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Commitment to providing exceptional service to customers and support to peers
Resolving conflicts or complaints from customers
Ability to respond to emergencies on time

Exciting insights into Rohde & SchwarzOur colleagues provide insider information about:

Daily adventures and challenges
Our passionate team
The technologies behind the innovative projects and solutions

Your browser does not support the video tagYour qualifications

Hold a diploma/degree in electrical engineering, or relevant engineering in RF
Willing to travel frequently in the ASEAN region
Good work ethics and growth mindset
Open-mindedness and innovative thinking
Time management skills

Interested? We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn or XING.Equal opportunities are important to us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.reference number:
Recruiting Contact:The Rohde & Schwarz technology group is among the trailblazers when it comes to paving the way for a safer and connected world with its leading solutions in test & measurement, technology systems, and networks & cybersecurity. Founded more than 85 years ago, the group is a reliable partner for industry and government customers around the world. Rohde & Schwarz Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration, R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents we form the integral part of the company's multi-cultural sales and distribution network to service our customers.

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