Product Manager
Singtel
- Singapore
- Permanent
- Full-time
- Develop product features, pricing plan, and business processes for new services. Engage and manage partners, Engineering, IS and Operations on the development of new services.
- Develop go to market plans, identify target market and product positioning of new services.
- Develop product strategies and manage product life cycle.
- Develop product costing with Finance and maintain an updated set of product costing.
- Continuously review product processes and cost components to reduce product costing and increase product profitability.
- Ensure continuous process review and improvement to enhance customer experience,
- operational efficiency as well as reduce cost.
- Monitor and ensure that revenue and profitability targets of the product are met.
- Detect any negative trends, investigate and explain any anomalies in revenue or costing trends and propose solutions to correct it
- Enhance product features and review pricing to ensure product competitiveness and service quality based on benchmarks/feedbacks.
- Ensure availability and timeliness of product information to internal stakeholders as well as provide product training to various stakeholders.
- Analyze market and competitive information to identify market needs and corresponding product enhancements / development required.
- Develop product policies and ensure regulatory compliance.
- Engage customer for better understanding of market demand and sensing.
- Engage sales and segments to gain mindshare and drive towards product revenue/drivers targets.
- Perform any other duties as and when assigned.
- Degree in Engineering, Business Administration or Marketing.
- Preferably with 2-3 years of Product Management / Product Marketing experience.
- Knowledge of IPPBX, SBC, UC, Voice, ISDN/SIP, VOIP, Conferencing & telecommunications industry. Technical knowledge in above areas would be advantageous.
- Keen sense of technology developments, market trends, and needs of the data communications market.
- Achievement and customer oriented. Independent, creative and with drive.
- Team player.
- Full suite of health and wellness benefits.
- Ongoing training and development programs.
- Internal mobility opportunities.