Cargo - Duty Coordinator (Station SIN)
- Singapore
- Permanent
- Full-time
- Provide 24 hrs point of contact for ex-SIN shipments (Cargo & Mail) and coordinate with Ground Handling Agents (GHA) for all operational requests.
- Monitor offloading of ex-SIN shipments and ensure that they are promptly rebooked onto the next available flight.
- Review Loading Instructions / Load Plan generated by the GHA for SIN shipments or charter flights ex-SIN to ensure compliance to operating procedures.
- Conduct warehouse and ramp checks to ensure:
(b)Special commodities (e.g. Perishables, heavy/odd sized cargo, temperature / shock sensitive cargo etc.) are handled and loaded correctly into ULDs.
(c)Ensure GHA staff comply with all operating procedures and safety requirements in the break-down and build-up of cargo, and for ramp loading operations. * Liaise with Agents to ensure all necessary documentation and declarations are in orders, including customs and EDI related information as required by the State or Regulator.
- Ensure uplift procedures adhere to regulatory requirements, including but not limited to LPD procedures and Sanction checks.
- Coordinate with CSM on uplift priority for ex-SIN cargo on critical flights including those with frequent payload issues, trim issues and high yield flights.
- Monitor and ensure all ex-SIN special cargo are uplifted as booked on the flights.
- Investigate ex-SIN cargo mishandling and work with SIN Sales on service recovery.
- Perform loadsheet/loadmaster duties at overseas stations when required.
- Diploma Holder or equivalent
- Possess good communication and interpersonal skills. Ability to communicate and relate with people of diverse background and with very senior level executives (both in ranks and age)
- Dedicated, committed and hardworking
- Must be able to work shifts, including overnight duties as operations is 24x7