IT Project Manager

• Lead full project lifecycle management from initiation through planning, execution, delivery, and closure.
• Drive project delivery across multiple concurrent IT/digital projects, ensuring alignment with scope, timeline, budget, and quality goals.
• Coordinate cross-functional and geographically distributed teams including developers, designers, QA, and business analysts.
• Oversee project documentation including requirements, user stories, timelines, change logs, and risk registers using PM tools and Microsoft Office Suite.

• Collaborate with account managers during the pre-sales phase to define scope, estimate effort, and prepare project plans and costings.
• Engage directly with the finance team to create and review quotations, pricing models, and change request documentation.
• Support proposal preparation, RFP responses, and client pitch materials with detailed project execution strategies.

• Work with finance and delivery teams to ensure all project milestones are tracked and invoiced according to schedule.
• Monitor project financials including budget burn, resource costs, and change request revenue.
• Ensure timely follow-up and coordination with clients for payment collection and milestone acknowledgment.

• Serve as the primary point of contact for clients and external partners, managing expectations and ensuring transparent communication.
• Lead project update calls, steering committee meetings, and post-implementation reviews with internal and external stakeholders.
• Provide consultative input and suggest improvements to client systems and processes as part of post-sales engagement and long-term relationship building.
• Navigate cultural, regulatory, and business nuances across Southeast Asia to tailor delivery models and client engagement strategies.

• Define project resourcing needs and manage allocation across regional and outsourced teams.
• Mentor and guide project team members, fostering a collaborative and high-performance culture.
• Support HR in onboarding regional team members and contractors as required by project scope.

• Implement and refine project governance frameworks, delivery methodologies, and SOPs suited for regional operations.
• Track key delivery metrics (KPIs, milestone progress, team velocity) and proactively report to leadership and clients.
• Identify delivery inefficiencies and champion process enhancements across teams.

• Identify and manage project risks, issues, and interdependencies with a proactive mitigation approach.
• Lead change request reviews with clients and internal stakeholders, ensuring proper documentation, cost evaluation, and scope control.
• Maintain a structured change control process aligned with contractual and commercial obligations.

• Strong understanding of Agile methodologies.
• Proven experience in pre-sales solutioning, effort estimation, and client presentations.
• Solid knowledge of project budgeting, invoicing, and financial tracking.
• Excellent communication and stakeholder management skills, especially with C-level and regional teams.
• Experience in digital, SaaS, mobile apps and Business systems such as AI. Chatbot

• Experience using project management tools
• Familiarity with SDLC (Software Development Lifecycle), Agile, or hybrid methodologies.
• Strong budgeting, forecasting, and cost control capabilities.
• Excellent written and verbal communication skills in English.
• Strong stakeholder management, especially across multi-cultural environments.

• Experience working with remote or hybrid development teams.

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