Senior Officer, Account Operations

UOB

  • Singapore
  • Permanent
  • Full-time
  • 15 days ago
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.Job Description
  • Process Customer/ Account Maintenance for Individual Customers
  • Complete all data maintenance requests with accuracy and within the agreed Service Level Agreement
  • Assist to handle enquiries/ escalation from local Branches, Business Units and Support/ Contact Centre
  • Assist to prepare and submit management/ statistical reports
  • Adhoc duties, as assigned
Job Requirements:
  • A recognized degree, with 2 years of relevant banking experience
  • Candidates with banking operations experience, esp. in customer/account maintenance (e.g. Change of Address/ Contacts, Internet Banking Services)
  • Good communication and interpersonal skills
  • Good computer and analytical skills
  • Able to work independently and in a team
Additional RequirementsBe a Part of the UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a Difference

UOB