Valet Cashier
- Marina Bay, Singapore
- Permanent
- Full-time
- To manage the Hotel and Casino Valet Cashier Counters
- To handle and process valet and selfpark related charges and transactions accurately and efficiently
- To submit accurate and relevant cashier-related paperwork for revenue audit purposes
- To provide level of service according to the departmental audit standards
- To provide information on valet and selfpark related queries
- To provide direction and guidance on general guest queries
- To work as a team to achieve the departmental KPIs of NPS and Audit scores
- To maintain operational equipment in working order and ensure supplies are sufficient to carry out duties
- To learn and support the team with any other operational and/or departmental duties when required
- To assist with any other assignments tasked by Valet Captains
- To monitor and report any anomalies to Valet Captains for immediate action
- No formal education required
- Prior experience in a customer service environment or hospitality industry is an advantage
- Knowledge of POS (Point of Sales) machine is an advantage
- Service and guest oriented
- Pleasant, polite and possess a positive attitude
- Responsible, proactive and takes initiative
- Able to work within a culturally diverse team
- Able to communicate fluently in English
- Able to work under pressure and in a fast-paced environment
- Able to stand long hours and work outdoors with expected humidity condition
- Possess basic knowledge of Singapore attractions and places of interest
- Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays