IT Specialist - SG

Virtuos

Singapore
Permanent
Full-time

1 month ago

Job Description:PLAY, GROW and WINTo be a part of Virtuos means to be a creator.At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.Virtuosi is a team of experts - people who have come together to share their mutual passion for making and playing games. People with the same enthusiasm for exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.At Virtuos, we are at the forefront of gaming, creating exciting new experiences daily. Join us to Play, Grow and Win - together.ABOUT THE POSITIONResponsibilities:

Maintain optimal functioning of application and business services in the studio.
General infrastructure IT and Security maintenance of workstations, laptops, servers, switches, printers, and Wi-Fi.
Inventory management of all IT assets (workstations, laptops, switches, servers, workstations, printers…).
Data backups check and perform restoration operations.
Act as liaison between Virtuos' studios and group IT/clients/vendors.
Implement improvements that are beneficial to our infrastructure, providing added value with respect to continuity of services, performance, automation, innovation.
Perform system optimization and workstation component upgrades

Operation & Support

Provide high-level, comprehensive, and efficient user support.
Deploy workstations, laptops, and participate in the evolution of masters.
Administration of users, servers, switches, and printers.
Deal with incidents, anomalies, and internal requests, providing detailed follow-up to their resolution.
Manage access rights to servers and applications based on profiles/groups.
Supervise and analyze infrastructure components, taking measures likely to improve the quality or productivity of services.
Establish network connections and data pipelines between Virtuos and its clients, respecting their individual security compliance needs.

Technical working environment:

Systems: Linux Debian & CentOS, Windows Server 2019 and above, Windows 10/11.
Applications: Office 365 and Azure.
Hardware: Any type of PC and Mac.

Qualifications:

BTS educational level (Information System, Network Administration, HelpDesk).
At least 3 years of experience as a System Administrator or Help Desk specialist.
Knowledge of Microsoft Office 365 environment (Teams, Exchange) and its administration.
Knowledge of workstation and laptop automated setup (WDS/MDT).
Knowledge and experience with administrating Linux
Have already dealt with a firewall.
Ability to multi-task.
Ability to diagnose and resolve basic computer technical issues.
Familiarity with a wide range of standard office automation products.
Strong client-facing and communication skills, customer service orientation, and excellent interpersonal skills.
Ability to work autonomously.

Virtuos

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