Vice President, Regional Credit Fraud Risk Management
- Singapore
- Permanent
- Full-time
- Performance Reporting and Fraud Trend Monitoring:
- Deliver monthly reports on key fraud performance metrics for Consumer and SME segments.
- Analyze fraud trends and patterns across locations, providing insights and highlighting anomalies and areas requiring attention.
- Lead active participation in the transition to an automated dashboard to improve data efficiency, reporting timeliness, and alignment with group-level fraud dashboards.
- AI/ML Deployment and System Enhancements:
- Collaborate with local teams to evaluate, pilot, and deploy AI/ML-based solutions to enhance fraud detection, prevention, and deterrence capabilities.
- Support the implementation of fraud control measures tailored to each location's specific risk profile while ensuring alignment with regional strategies and data capabilities.
- Review fraud rule performance and recommend optimizations based on emerging fraud trends and observed case patterns.
- Fraud Governance and Control Framework:
- Coordinate the periodic Fraud Risk Assessment (FRA) process, ensuring timely stakeholder engagement and accurate updates reflecting the current risk landscape.
- Lead the renewal and governance of regional credit fraud standards, including gathering feedback, updating documentation, and communicating with stakeholders.
- Fraud Event Reviews and Thematic Analysis:
- Conduct post-mortem reviews with local teams following material fraud events, identifying root causes and recommending control enhancements.
- Maintain a regional tracker of fraud cases and losses, identifying recurring themes and enabling effective oversight and proactive responses to emerging fraud risks.
- Quality Assurance and Independent Review:
- Perform independent quality assurance checks on review cases to ensure quality of fraud review.
- Provide guidance to local teams on quality improvement measures and adherence to established processes.
- Regional Engagement and Escalation:
- Serve as the point of contact for regional CFRM matters, providing timely support, clarifying questions, and driving alignment across locations.
- Facilitate effective communication and coordination across stakeholders, including product, technology, and data teams, when addressing fraud-related issues or initiatives.
- Minimum 5 years of experience in fraud risk management, credit risk, audit, or analytics, preferably within consumer or SME lending.
- Proven experience working in cross-country or regional roles and with strong communication and stakeholder management skills, demonstrating the ability to influence and collaborate effectively across diverse teams.
- Strong understanding of understanding of credit fraud types with knowledge of fraud prevention frameworks and risk assessment methodologies and has the ability to design and execute fraud mitigation strategies.
- Familiarity with Generative AI/AI/ML concepts in fraud detection and the ability to effectively collaborate with technical and data science teams.
- Strong analytical thinking to assess emerging threats with ability to make data-driven decisions
- High attention to detail, a strong ownership mindset, and the ability to manage multiple deliverables in a fast-paced environment.
- Skilled at writing and presenting fraud risk reports for senior management.