We are currently seeking a Strategy and Operations Manager, APAC, to join a multi-cultural and dynamic team focused on the expansion of our Health Clinical Effectiveness’ products and services.You will report to Head of Strategy for International Segment, and will work with both local and global teams to support the strategic initiatives that ensure the acceleration of market expansion and sales effectiveness in APAC. You will provide consultative and constructive support in developing and deploying best practices to optimize sales team outcomes, and deliver data-driven insights and analysis to drive revenue growth.This is a full-time permanent position, based in Shenton Way, Singapore (hybrid working, working from home 3 days per week). #LI-HybridLearn more about .ABOUT THE ROLEMonitor and analyze market trends and competition to identify and monetize business opportunitiesSupport in the preparation of the GTM Plan and Monthly Divisional Meeting with the leadership team specifically ensuring the data and market insights that support understanding of performance outcomes and further investmentIdentify and manage the critical success criteria and key performance metrics for productivity and efficiency of the given sales roles as well as develop and maintain a KPI scorecard on sales representative performanceStandardize processes to strengthen position in accounts and “must win” opportunitiesDirect change management programs focused on improving sales and coaching best practices while adapting to business requirements that may shift over timeMay be responsible to support development of marketing forecasts, estimating costs, preparing pricing studies, and/or managing program/project budgetsDrive strategic process to identify and execute against new opportunities which will bring our sales team to the next level of effectiveness, increasing productivity per sales professionalOffer end-to-end solutions including process analysis and design, requirements planning, business case development, analytics support and administration supportProvides insight and consultative support for the most effective ways for the given role(s) to position themselves with the customers for maximum effectiveness and ROIPerform analyses and prepare forecasts and recommendations in the areas of product preferences, market conditions, sales coverage, market penetration, market practices and sales trendsManage projects against deliverables & timelinesDevelop and hold presentations to group and divisional managementABOUT YOUYou should bring sharp analytical thinking, cultural curiosity, and a passion for driving results. In this role, you’ll tackle complex, unstructured challenges and turn them into clear, actionable strategies. You’ll be empowered to think creatively, act decisively, and make a real impact—balancing big-picture vision with practical execution.Proven ability to design and implement tactical initiatives that enhance sales productivity, performance, and measurable outcomes.Strong cross-cultural communication and collaboration skills, with the ability to engage stakeholders across diverse geographies and functions.Demonstrated experience working in multicultural environments—such as multinational corporations or through international education or assignments.Excellent verbal and written communication skills, with the presence and confidence to engage effectively with C-level executives, client relationship leaders, and senior sales professionals.Highly organized and detail-oriented, with a strong data-driven mindset and the ability to manage multiple projects and priorities simultaneously.Practical experience navigating cross-cultural business dynamics and adapting strategies accordingly.Fluency in English. Working knowledge of Japanese or Korean language highly desirable.Solid understanding of CRM systems and analytics around sales pipeline modelingFamiliarity with Salesforce.com requiredExpert in Microsoft Excel; High proficiency with Microsoft Word and PowerPointTravel: Willingness to travel up to 10%, including occasional international travel.WHAT WE OFFERCompetitive compensation packageMedical insurance for you and your familyLearning and development programsFlexible working hours & Work-from-Anywhere optionsPaid leave and volunteer leaveWellness programsABOUT USWolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.More at .Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
