KOL Management & HCP Education, Senior Manager, APAC

Alcon

Queenstown, Singapore
Permanent
Full-time

1 month ago

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.Job Purpose:To lead the strategic development and execution of KOL engagement and HCP education across the Asia Pacific region, whilst also overseeing the implementation of intraocular lens (IOL) initiatives, focusing on advanced technology lenses. This role involves coordinating Alcon symposia and advisory boards to enhance scientific knowledge and professional networking, alongside driving practice development and other commercial initiatives for PC IOLs to bolster our position in the market.

Strategic KOL Engagement: Craft and implement a regional strategy for identifying and engaging with KOLs, incorporating annual mapping to highlight and prioritise influential healthcare professionals. This strategy aims to foster productive, long-term relationships with KOLs in alignment with local and global objectives.

Practice Development Initiative Execution: Lead the execution of practice development initiatives for PC IOLs across the region, aiming to elevate practice standards and promote the adoption of advanced IOL technologies.

Education and Training Programme Oversight: Support the creation and delivery of HCP education and training programmes, particularly in the established markets, ensuring they meet the diverse requirements of the Asia Pacific healthcare sector with high-quality, relevant content.

Strategy Development and Implementation for Single-Use: Champion initiatives to shift towards single-use Phacoemulsification and Vitreoretinal disposables, focusing on patient safety, regulatory compliance, and environmental sustainability.

Symposia and Advisory Boards Coordination: Organise and manage Alcon symposia at key ophthalmic congresses and company-owned events, and coordinate advisory boards as needed. These efforts focus on promoting scientific dialogue, sharing the latest industry insights, and facilitating networking among healthcare professionals.

Collaborative Strategy Execution: Collaborate with country teams to support and adapt the execution of KOL and HCP engagement strategies across various markets, ensuring alignment with the overall product portfolio.

International and Regional Collaboration: Engage with international and global teams to ensure a unified approach to KOL engagement, symposia, and advisory board planning, sharing best practices and insights to foster cohesion.

Adaptive Strategy Based on Insights: Regularly monitor the healthcare environment, regulatory changes, and market trends across the Asia Pacific, adjusting strategies to ensure continued effectiveness and compliance.

Strategic Partnerships and Business Development: Identify and develop strategic partnerships with healthcare institutions, academic centers, and technology companies to advance the adoption of advanced IOL technologies. This could include co-development projects, research collaborations, or commercial partnerships that enhance product offerings and market penetration.

Digital Transformation and Technology Utilisation: Champion digital transformation efforts within the region, leveraging technology to improve marketing efficiency, customer engagement, and educational programs. This could include implementing CRM systems, utilising data analytics for market insights, or introducing digital tools for virtual training and symposia including but not limited to SuperEvent.

Performance and Impact Evaluation: Employ defined metrics to measure the effectiveness of KOL engagement, HCP educational programmes, and the success of symposia and advisory boards, using these insights to refine future strategies.

Education: Minimum: Bachelor’s Degree; Desirable: MBALanguages: EnglishExperience:10+ years' experience in KOL management, HCP education, or related roles in the eye-care industryDeep knowledge in Alcon surgical product portfolio is highly desired.Strategic Development: 5+ Experience in the strategic planning and execution of KOL engagement and HCP educational programmes, with a preference for those who have operated at a regional or global level.Presentation and Advisory Board Co-ordination: Experience in organising and managing professional symposia and advisory boards including speaker co-ordination.Cross-functional Leadership: Demonstrated ability to lead cross-functional teams and collaborate with international stakeholders to achieve business objectives.Hands-on self-starter and work independently.Competencies:Strategic Thinking: Capability to develop and implement long-term strategies that resonate with company goals, with an understanding of healthcare trends and market dynamics.Communication Skills: Exceptional interpersonal and communication skills for effective engagement with KOLs, HCPs, and internal stakeholders.Adaptability: Ability to navigate rapidly changing healthcare environments and regulatory requirements.Analytical Skills: Strong analytical capabilities to leverage data-driven insights for strategy formulation and impact assessment.Leadership and Collaboration: Proven leadership with a focus on teamwork, collaboration, and fostering a positive work culture across teams.Why join Alcon?- Join a global leader with a rich history of innovation and excellence in eye care.- Be part of a collaborative and supportive team culture that values diversity and inclusion.- Enjoy a competitive compensation package and opportunities for career advancement.- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.If you're ready to take the next step in your career and lead a dynamic team towards success, we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.Alcon CareersSee your impact at alcon.com/careersATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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