AMS Consultant - Technical Support (.Net) - SG

Deloitte

Singapore
Permanent
Full-time

1 month ago

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.Work you will doThe AMS team works hand in hand with our Consulting team to provide end to end services to our Clients from Advisory, Implement to Operate. We are key in ensuring that there is seamless transition from the project implementation team or the Client's incumbent AMS service provider.As an analyst in this engaging & growing team, you will have the opportunity to tap into state of the art technologies. Be prepared to be trained, to get certified and indulge in hands on experience across industries on digital platforms.Key responsibilities include:-

Perform in-depth production incident (simple to medium complexity) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution
Deliver simple to medium complexity enhancements within the agreed timeframe and with quality.
Identify issues escalated by Level 1 (Helpdesk) to be escalated to Level 2 or 3
Configure/develop in accordance with best practices ensuring a reliable and permanent solution
Maintain documentation according to firm standards, best practices, and standard operating procedures
Able to perform periodic system task.
Actively document new issues as a knowledge base
Partake in any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client
Fully comply with and adhere to all the standard AMS process & procedures that are developed.

Enough about us, let's talk about youIf you are someone with:

Tertiary qualification in a technology or engineering discipline with a well ranked institution and/or currently enrolled in a MBA program.
Minimum 3-5 years of professional experience in Cloud with overall IT experience
Experience with C#, ASP.NET, .NET framework, and MVC.
Experience with Dynamics 365, MS SQL, SharePoint and Xamarin is a plus. Experienced in using version control systems, TFS and Git
You are people minded, nimble and sensitive to your environment, fascinated by the public sector, relish industry trends and market dynamics.
Drive, tenacity, client focused and results oriented.
An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a prerequisite to fit to our short-term and long-term project assignment.
Willingness to work outside of office base.

Next StepsSo what are you waiting for? Join the winning team now.Due to volume of applications, we regret only shortlisted candidates will be notified.Requisition ID: 102018In Singapore, the services are provided by Deloitte and other related entities in Singapore("Deloitte in Singapore"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Singapore, which is within the Deloitte Network, is the entity that is providing this Website.

Deloitte

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