
Manager - PMO (Cluster CIO Office)
- Singapore
- Permanent
- Full-time
- Manage day-to-day activities in the Program Management Office to support SKH CIO office
- Champion IT annual work planning reviews with stakeholders, from budget to agreement with users and and IT PMs
- Manage and operationalise demand management process with rigor in governance & compliance
- Support deliver to fidelity balance scorecard goals via portfolio and project performance measurement & analysis
- Streamline projects reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure
- Report and analyse delivery balance scorecard KPIs, including budget utilisation and highlight any areas of concerns and work with stakeholders for resolutions
- Establish and implement standards and guidelines on project management practices, costing etc; couple with on-going operational efficiency improvement within PMO functions
- Provide training and guidance related to project management standards and project monitoring
- Initiate & implement process improvements to aid demand and delivery fulfilment, marksmanship & performance dashboard
- Support program and IT project audits and risk management
- Programme management experience
- Proficient in M365 Microsoft Office, Automation
- Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.
- Team player - well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
- Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
- Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
- Experience with documentation work products including manuals, SOPs, training aides and process documents
- Ability to manage multiple project activities at the one time and excellent prioritisation skills.
- Excellent professional written and verbal communication skills, plus effective interpersonal skills
- Experience with project management methodoogy and knowledge of the system development life cycle (SDLC)
- Degree holder with 7 to 10 years of relevant working experience or Diploma holder with more than 10 years of relevant working experience