Manager, Organisation, Board & Leadership Services
- Singapore
- Permanent
- Full-time
- Lead and manage a portfolio of services including:
- Giving Circles - fostering collective giving and community philanthropy.
- Impact Management - building capabilities in outcome tracking and social impact measurement.
- Fundraising Support - developing tools and programmes to enhance donor engagement and revenue growth.
- BoardMatch & BoardPulse - supporting effective board recruitment and governance health assessments.
- Changemakers - nurturing leadership pipelines and strategic talent development.
- Continuously review and improve service offerings to ensure alignment with sector needs and strategic goals.
- Develop and track KPIs to evaluate the effectiveness and impact of services.
- Prepare reports and insights for internal and external stakeholders.
- Work closely with Charity Account Managers to complement onboarding efforts for charities on Giving.sg — by offering capacity-building support, fundraising readiness tools, and governance development resources that enhance long-term engagement and platform success.
- Facilitate workshops, clinics, and peer learning opportunities for charity leaders and board members.
- Identify sector trends and pain points through various engagement efforts to inform programme design and resource development.
- Bachelor's degree in Business, Marketing, Social Sciences, or a related field
- 3-5 years of relevant experience working in programme development and stakeholder engagement
- Ablility to independently manage internal and external stakeholders
- Service-oriented with a proactive and collaborative mindset
- Self-driven and takes initiative to achieve high performance of services and solutions